Common signs
- You own a domain but still use a personal address
- A new business needs named mailboxes or aliases
- DNS must be connected to Google Workspace, Microsoft 365 or another provider
- You want a tested handoff instead of guessing at records
New custom-domain email setup
Business email setup across Canada
AIVIQ connects one business domain to one chosen email provider and prepares up to three initial addresses or aliases. The service is remote across Canada and keeps provider subscriptions separate from the AIVIQ setup fee.
No password by emailNo compulsory callRemote across Canada
What to look for
Useful signs and evidence
What the evidence can show
A setup requires access to the domain’s DNS and an active provider plan chosen by the customer. Mailboxes, aliases, groups and licences differ by provider, so the agreed setup records what is included before work begins.
What to provide
Provide the domain, chosen provider, desired addresses or aliases and access through a delegated or temporary method. Do not send a normal password. If no provider has been chosen, AIVIQ can explain the setup implications but does not include subscription costs.
What the starting scope covers
The CAD $99 starting scope covers one domain, one provider, up to three initial addresses or aliases, DNS connection, one send-and-receive test and a short handoff note, with up to 90 minutes of active work.
Safe expectations
Repair, verify, and stop at the boundary
Domain registration, provider subscriptions, historical mail migration, multiple providers, device-by-device setup, advanced security policy and ongoing administration are excluded and quoted separately.
Before changing DNS or account settings, record the existing configuration. Use temporary access where needed, verify the agreed result, and remove that access afterward. AIVIQ does not claim access to private provider systems and does not promise a guaranteed repair time.
Next step
Start with the free public DNS check or send a written request through the main Business Email Rescue page. The hub explains all four price levels, exclusions, access rules and what happens after submission.
Questions
Before you start
Are Google or Microsoft fees included?
No. Provider subscriptions and domain fees are separate from AIVIQ’s setup labour.
Does the starting price include old email migration?
No. Historical mail transfer is separate because volume and provider compatibility vary.