Common signs
- Messages are rejected before delivery
- Mail is accepted but inconsistently reaches inboxes
- Authentication changed after a new sender was added
- Only one receiving provider is affected
Evidence-led delivery troubleshooting
Business email deliverability help
Deliverability describes whether a message is accepted and where it lands after acceptance. AIVIQ reviews the visible delivery path, authentication and bounce evidence to identify a bounded technical next step without promising an outcome controlled by recipient systems.
No password by emailNo compulsory callRemote across Canada
What to look for
Useful signs and evidence
What the evidence can show
Routing, SPF, DKIM and DMARC can be checked publicly. Reputation, content, engagement, recipient policy, private transport rules and blocklists may require other evidence. A clean DNS result does not prove that every private part of the path is healthy.
What to provide
Provide the domain, sending platform, sending pattern, affected recipient providers, bounce codes and redacted message headers when available. List all legitimate services that send for the domain.
What the starting scope covers
A one-domain authentication and deliverability repair starts at CAD $149 with a public record review, bounded corrections and one follow-up verification. A simple sending incident may fit the CAD $89 scope after diagnosis.
Safe expectations
Repair, verify, and stop at the boundary
Managed DMARC monitoring, reputation rebuilding, high-volume campaigns, dedicated IPs and blacklist remediation are outside the starting service. AIVIQ cannot guarantee inbox placement or change a recipient provider’s private rules.
Before changing DNS or account settings, record the existing configuration. Use temporary access where needed, verify the agreed result, and remove that access afterward. AIVIQ does not claim access to private provider systems and does not promise a guaranteed repair time.
Next step
Start with the free public DNS check or send a written request through the main Business Email Rescue page. The hub explains all four price levels, exclusions, access rules and what happens after submission.
Questions
Before you start
What is the difference between delivery and inbox placement?
Delivery means acceptance by the receiving system; inbox placement is the folder decision made afterward.
Can a public check find every deliverability problem?
No. It sees public DNS, not private account, content, reputation or recipient filtering data.