Common signs
- A Vancouver business domain stopped receiving
- Staff cannot send through Google or Microsoft
- Website enquiries are not reaching the mailbox
- A new domain needs professional email setup
Based in Vancouver · Remote across Canada
AIVIQ Enterprises Inc. is based in Vancouver and helps Canadian small businesses repair custom-domain email remotely. This is a real service-location page for the company’s home market, not a claim of offices in other cities.
What to look for
Most repairs can be diagnosed remotely using public DNS evidence, redacted errors and temporary delegated access when necessary. Some causes live in the mailbox provider, DNS host, website form or recipient system, so the first step is to locate the boundary.
Share the domain, provider, affected users, exact symptom and a redacted bounce or screenshot. Never send a normal password. A short call is optional, not compulsory, when written evidence is insufficient.
Quick fixes start at CAD $49, ordinary sending or receiving repairs at CAD $89, authentication work at CAD $149 and new one-domain setup at CAD $99 plus provider subscriptions.
Safe expectations
AIVIQ confirms the bounded scope before changing anything, documents existing DNS where relevant and asks for temporary access to be removed after verification. Larger migrations and complex environments receive a written quote.
Before changing DNS or account settings, record the existing configuration. Use temporary access where needed, verify the agreed result, and remove that access afterward. AIVIQ does not claim access to private provider systems and does not promise a guaranteed repair time.
Start with the free public DNS check or send a written request through the main Business Email Rescue page. The hub explains all four price levels, exclusions, access rules and what happens after submission.
Questions
Business Email Rescue is presented as a remote service. Any different arrangement must be confirmed separately.
Yes. Remote service is available across Canada.