Many small businesses do the hard work of generating an enquiry and then lose momentum in the handoff. A form lands in an inbox, a call comes in while the owner is busy, or a proposal waits for a follow-up that never gets scheduled.
The problem is rarely that the team does not care. The process relies on memory at exactly the moment when speed and consistency matter.
Aiviq can scope enquiry capture, owner assignment, and a small number of useful follow-up drafts. Replies start with human approval; any pre-approved automatic acknowledgement is defined separately. Use approved information, contact permissions, frequency limits, and stop rules for replies, opt-outs, or completed actions.
A human should take over when the request is unusual, sensitive, high-value, or ready for a real conversation. Automation should create context for that handoff rather than hide it.
A strong workflow measures response time, contact rate, booked calls, qualified opportunities, and the number of conversations that need human attention. It also needs an easy way to pause, correct, or remove someone from a sequence.
The objective is not to contact more people. It is to make sure the right people receive a clear, timely response without the business losing its voice.
Email us where enquiries arrive and how follow-up happens today. We can scope an approval-led next step without promising more bookings or a fixed return.
Use the automation cost calculator to explore enquiry volume, follow-up review, and recurring tool costs, including human review and provider costs. Its estimates are planning assumptions, not guaranteed savings.
Before scheduling reminders, make sure the first enquiry reaches an owner. Our AI lead-response setup guide explains the inbox-to-tracker handoff, approval step and failure checks. Follow-up should stop or change when the customer replies, declines or no longer needs the service.
Compare the AI Business Systems packages: Operations Starter is CAD $1,995 for one complete, agreed workflow with up to two supported tool connections. Connected Business System starts at CAD $3,495 for up to three small, compatible modules. Software, hosting, usage and applicable tax are extra; scope is confirmed in writing before payment.
Start by email with your current process, tools, and the decision that needs human approval. We will confirm fit and the next useful scope in writing. A call is optional.
Start by emailNo purchase required to enquire. Written scope before payment.
