Missed calls are missed jobs. AIVIQ builds AI phone and text receptionists for Vancouver and Lower Mainland businesses. They answer routine calls and texts, explain your approved services, collect the caller's details and pass anything important to a person. You don't have to take our word for it: our own AI receptionist, Ivy, answers our line right now.
Call Ivy: 778-900-9944Request an agent planIf you run a trades business, clinic, salon, cleaning company or any service business in Vancouver, you already know the pattern. The phone rings while you're on a job, with a client or driving across the Lower Mainland. The caller doesn't leave a voicemail. They tap the next listing on Google Maps.
Hiring a full-time receptionist is a big fixed cost for a small business, and most answering services just take a message. An AI receptionist sits in between. It answers every call and text in seconds, day or night, handles the routine questions properly and makes sure the enquiries that matter reach you with the details already collected.
Ivy answers AIVIQ's dedicated Canadian number, 778-900-9944, by voice and by SMS. She works out whether a caller needs website work, business email help or an AI system, collects the useful context, and leaves complex decisions to the AIVIQ team. She's the same kind of system we build for clients, built around their own services and rules.
Give her a call or send a text. It's the fastest way to judge whether an AI receptionist would sound right for your customers. WhatsApp is coming soon, but it isn't live yet.
Plumbers, electricians, renovators and cleaners who are on the tools when the phone rings. The agent collects the job type, address area and urgency so you can call back the right leads first. Pair it with quote follow-up automation so estimates don't go cold.
Front desks that spend the day answering "are you open Saturday" and "do you take new clients". The agent handles the routine questions. Anything clinical or sensitive goes straight to your team.
Consultants, bookkeepers and small firms who want every enquiry captured properly without an interruption every time the phone rings.
If your customers mostly message you, a text-first agent can answer approved questions and gather details without forcing anyone onto a call.
You pay AIVIQ once to design, build and test the agent. Then you pay the phone and AI providers directly for the usage, so the running cost stays visible and in your name. Everything is confirmed in a written scope before you pay.
| Item | Price | What it covers |
|---|---|---|
| Operations Starter: phone intake | CAD $1,995 one-time | One complete phone or text intake workflow with up to two supported tool connections, testing, documentation, a handover session and 30 days of agreed-scope fixes. |
| Connected Business System | From CAD $3,495 | Up to three small compatible modules, such as phone intake plus inbox assistance plus owner reporting. |
| System Care (optional) | CAD $249/month | Scheduled checks, fault triage and up to two support hours a month. |
| Provider costs | Paid to providers | Phone number, call minutes, SMS and AI model usage. These depend on volume and are shown before you commit. |
Want to estimate the time it could save first? Use the free AI automation cost calculator. It's an estimate, not a guarantee.
A convincing voice is the easy part. The work that matters is deciding what the agent may say, what it may do, what it stores and when a person takes over.
AIVIQ is based in Vancouver. Phone agents are set up remotely, so a business in Burnaby, Richmond, Surrey, the North Shore or the Tri-Cities gets the same service and price as one downtown.
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Need the website and email side sorted too? See web design in Vancouver and business email help.
AIVIQ sets up a phone intake workflow as part of the Operations Starter at CAD $1,995 one-time, after a written scope. Phone numbers, call minutes, SMS fees and AI model usage are paid to the providers separately, so you can see exactly what the ongoing running cost is. Optional System Care is CAD $249 per month.
Yes. Call or text Ivy, AIVIQ's own AI receptionist, at 778-900-9944. She answers by voice and by SMS on the same number. Ivy is automated, standard carrier charges may apply, and complex enquiries are reviewed by the AIVIQ team.
It should not. A well-built agent is clear that it is an automated assistant, sticks to approved information and hands over to a person for anything sensitive, unusual or high-stakes.
It can collect the details needed for a booking and route them to you, or send a booking link, depending on your tools. Direct calendar booking depends on the scheduling system you use and is confirmed in the written scope.
They go to a person. Complaints, emergencies, pricing exceptions and anything needing professional judgement are routed to you with a summary, not handled by the AI.
Not necessarily. The agent can answer a dedicated number, an overflow or after-hours line, or calls forwarded from your existing number, depending on your phone provider. We confirm the setup before quoting.
Describe the questions callers ask and what should happen next. We'll scope the first useful agent by email. No compulsory sales call.
Request an agent plan